Return Policy

MoveLightly policy for Lovelyaineckux.ddd. Last updated .

Policy overview

This Return Policy applies to MoveLightly product purchases initiated through Lovelyaineckux communications. It outlines eligibility, timelines, and handling processes for product returns and exchanges.

Eligibility

Returns are accepted for unused products in original condition and original packaging within 14 calendar days of delivery confirmation. Proof of purchase is required for every return request.

Non-returnable items

Items showing wear, altered packaging, or incomplete contents may not qualify for return. Digital guides and customized kits are generally non-returnable once delivered.

Return process

To request a return, contact MoveLightly with order details, product name, and reason for return. Once approved, return instructions and address confirmation will be provided.

Refund timing

Approved refunds are processed to the original payment method after inspection confirms eligibility. Processing times depend on payment provider cycles and may vary by institution.

Exchange options

When stock is available, eligible items may be exchanged for equivalent alternatives. If no equivalent item is available, a refund path will be offered.

Shipping responsibility

Return shipping costs are generally the customer�s responsibility unless an incorrect or damaged item was supplied. Packaging should protect the item during transit.